About SSR

Southern Shorthaul Railroad (SSR) is a customer-focused full-service rail business operating throughout Australia.

Our Vision

To be the rail industry’s most customer focused company, where solutions are provided that improve the customer’s competitive advantages in their respective industries. 

Our Mission

To partner with our customers to offer the best value service in rail logistics and servicing with market leading convenience and flexibility.

Evidence Based Decisions

We draw on empirical evidence to ensure that our decision-making remains objective and unbiased, providing our customers with real, reliable and effective solutions.

Continuous Improvement

We view every situation as a chance to learn and grow, enabling us to evolve our business to align with our customers’ needs. 

Family Business

We work hard to preserve the family business culture that SSR was founded upon.

Manage Change

We work closely with our customers to provide flexible, dynamic, and nimble change management solutions specific to their business.

Value Our Staff

We provide safe, secure and stable employment that attracts and retains the industry’s best people, allowing SSR to be the most customer focussed rail service provider in Australia.

Safety Driven

We foster a culture where safety is everyone’s responsibility, by identifying and mitigating potential risks before they result in harm, and encouraging open communication about safety concerns.

Our Values

Our Team

SSR is a rail freight services company that employs more than 450 people across Australia, with many people employed in regional areas. The background and experience of our team is diverse – there is no stereotypical employee at SSR.


From heavy haulage rail freight services to wagon and locomotive maintenance and rollingstock manufacturing, our employees have the experience and knowledge to provide customers with the right solution to their requirements. It is this commitment to customer service that makes SSR stand out from other rail freight companies.


> Security

Job security for our employees is of prime importance, they are our life blood. SSR strives to ensure that each employee is proud of their company and is ‘Job Ready’ to undertake tasks in a safe and efficient manner.


Different to other rail freight companies, at SSR every single employee is known to at least one of the Directors. An employee isn’t just a name on a roster, but rather part of a bigger corporate family – they are a critical aspect of the business, directly relating to the success of SSR. SSR invests in its workers’ safety, education and general well-being so they have the resources to deliver the highest quality rail freight services to our customers.


> Safety

SSR boasts an impressive safety record, primarily due to the safety culture that is fostered within the workplace with buy-in from the top management through to all front line workers. The SSR philosophy is that no job should ever be rushed. Fatigue is managed through educational programs, mandatory rostering principles, and employee pre-shift self-assessment processes.

Environment

SSR is committed to protecting the environment.


Our New South Wales Environment Protection Licence (EPL) is publicly available. View EPL.


A copy of our Pollution Incident Response Management Plan (PIRMP) can be downloaded here.


> Annual Reports

NSW EPA License 21378 – 2020 SSR Annual Rollingstock Performance Report

NSW EPA License 21378 – 2021 SSR Annual Rollingstock Performance Report

NSW EPA License 21378 – 2022 SSR Annual Rollingstock Performance Report

NSW EPA License 21378 – 2023 SSR Annual Rollingstock Performance Report


If you would like to leave some feedback concerning environmental matters please feel free to use our Community and Environmental Feedback Form. 

About SSR

More than just an expert rail freight services operator, SSR has the ability and expertise to provide its customers with flexible and responsive equipment servicing and repair. The primary objective of all of our extensive operations, including wagon and locomotive maintenance and manufacturing, is to ensure the highest level of customer satisfaction.


2023 marked our 20th year in business providing workshop and rail freight in NSW, Victoria and across Australia.


We have grown from humble beginnings and continue to thrive due to our strong commitment to “Service, Safety and Reliability.”


We continue to set ourselves apart from other heavy haulage rail freight companies, by providing incredible service backed by a commitment to a high standard of values from our team of experts.

Get the right solution

For more information about SSR or if you have any questions, please reach out to our team of experts who can assist you with any enquiry and provide you with the perfect solution to your requirements.

Get in touch with us today for more information about any of our products or services and find out why we are one of Australia’s most reliable rail freight companies.

01.

Group 4

“We are so happy with our new shingles and impressed with the team's quality and workmanship."

Lynda Jones

Group 4

“The service was very professional and I would happily recommend them! The roof looks great and the crew cleaned up afterwards."

Harley Baker

Group 4

“Honest and reliable service. Quick and friendly too. I would not hesitate to recommend this team for any job." 

Antony Sacks

FAQ

  • My roof leaks. Do I need to have it replaced completely?

    Not necessarily. It's possible that a section of your roof is loose, or that damage occurred in one place only. We'll conduct a thorough investigation before suggesting repair options.


  • How long can I expect my roof system to last?

    Not necessarily. It's possible that a section of your roof is loose, or that damage occured in one place only. We'll conduct a thorough investigation before suggesting repair options.

  • Are your services covered by my home insurance?

    Not necessarily. It's possible that a section of your roof is loose, or that damage occured in one place only. We'll conduct a thorough investigation before suggesting repair options.

  • When is the best time to do roofing repairs?

    Not necessarily. It's possible that a section of your roof is loose, or that damage occurred in one place only. We'll conduct a thorough investigation before suggesting repair options.